Who actually lends you the money
Borrow is a digital lending platform operated by Basel Investments Limited. Borrow does not lend on its own account — we connect you with RBI-registered NBFCs who assess, approve and issue your loan.
Every application is assessed and approved by an RBI-registered Non-Banking Financial Company (NBFC). Before you accept an offer you are told, in writing, exactly which lender is providing your loan — that name appears on your Key Fact Statement, your sanction letter and your loan agreement.
Our lending partners
FOCUS INDUSTRIAL RESOURCES LIMITED
CIN: L15319DL1985PLC021348 · RBI-registered Non-Banking Financial Company
- Registered office
- Office No. 55, S/F, FIE, Patparganj Industrial Area, Hasanpur Bus Depot Opposite, New Delhi, Delhi - 110092
- Website
- focusindustrial.in
- Grievance Officer
- Mr. Rajesh Kumar · +91 7303003647 · [email protected]
- Nodal Officer
- Ms. Neeru Ahuja · +91 8800825682 · [email protected]
All lending partners listed above appear on the Reserve Bank of India’s register of Non-Banking Financial Companies. You can verify any of them on the RBI website at rbi.org.in.
If you have a complaint
Please raise it with us first — most issues are resolved at this stage.
Step 1 — Borrow
Mr. Shantanu, Grievance Officer
+91 8826254470
[email protected]
Step 2 — your lender
If we have not resolved your complaint within 30 days, escalate to the Grievance Officer of the NBFC that issued your loan, listed above.
Step 3 — RBI Ombudsman
If it remains unresolved after 30 days, you may complain to the RBI Ombudsman at cms.rbi.org.in.